I am a motivated and skilled professional who is passionate about driving change and growth within an organization.
With a sharp eye for design and an innate knack for technology, I am always seeking new ways to create beautiful websites and streamline business processes using no-code platforms. I enjoy learning and mastering new technologies.
As a seasoned professional with 5 years of experience in design, customer support, and operations roles, I have a proven track record of success in a variety of industries.
In the construction industry, I excelled as an architectural intern, leading a government office building project (with supervision) and designing a building that the client loved.
During my time in the retail and tech industry, I honed my customer support skills, training up to 10 new hires at a time while contributing to scaling the team to over 100 representatives. I accomplished this while working for a large online marketplace company, where I gained invaluable experience managing customer interactions at scale.
Most recently, I have been working in the beauty and skincare industry as an operations associate, where I have helped mold and define the business strategy. I am currently working on the implementation of this strategy to ensure brand recognition and competitive advantage.
Administrative tasks
Setting up platforms
Research and planning
E-commerce management
Content creation
Customer support
Social media replies
Automation setup
Phone, email, and chat support
Social Media replies
E-commerce tasks
Uploading and listing content
Design and development
Responsive design
Website redesign
Maintenance and updates
Technical support
(Troubleshooting)